Nest Residential Management

Terms & Conditions

Last Updated: 15th March, 2025

These Terms & Conditions govern your use of the Nest Residential Management website and/or our residential property management services. By accessing or using this website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use this website or engage our services.


1. About Us

This website and the services described herein are operated by Nest Residential Management (“we”, “us”, “our”).

Contact details:
Email: info@nestresidential.uk
Address: Nest Residential Management
c/o Nest LifeStyle Group, 100 Bishopsgate, 18th & 19th Floors, London, EC2N 4AG
Telephone: 0330 174 3591


2. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website in any way that breaches applicable laws or regulations

  • Transmit or introduce viruses or malicious code

  • Attempt to gain unauthorised access to the website or its systems

  • Use the website to transmit unsolicited or promotional material

We reserve the right to suspend or terminate access if these Terms are breached.


3. Services, Engagement & Scope

Unless otherwise agreed in a separate written Management Agreement, the content on this website is provided for general information only and does not form part of any contractual agreement for residential property management services.

Any engagement for residential property management services will be governed by a separate written agreement between you and Nest Residential Management detailing the scope, fees, and terms of the services, including:

  • Day to day residential property management

  • Service charge administration

  • Maintenance oversight

  • Health & safety compliance support

  • Resident, leaseholder, or stakeholder liaison

  • Financial reporting and accounting services

The Management Agreement will govern the relationship and supersede these Terms where there is any inconsistency.


4. Intellectual Property Rights

All intellectual property rights in this website and its content, including text, images, logos, branding, and design, are owned by Nest Residential Management or its licensors.

You may:

  • View and print content for personal and internal use only

You may not:

  • Copy, reproduce, distribute, or exploit website material for commercial purposes without prior written consent


5. Limitation of Liability

To the fullest extent permitted by law, Nest Residential Management shall not be liable for any loss or damage arising from:

  • Your use of or inability to use the website

  • Reliance on information provided on the website

  • Any services described on the website unless agreed in a separate Management Agreement

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.


6. Third-Party Links

This website may contain links to third-party websites for convenience only.

We do not control or endorse third-party websites and accept no responsibility for their content, availability, or practices.


7. Privacy & Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect personal data.


8. Availability & Security

We do not guarantee that the website will be available at all times, uninterrupted, error-free, or free from viruses or other harmful material. You are responsible for ensuring your own device and systems are protected.


9. Changes to These Terms

We may revise these Terms & Conditions at any time. Updated Terms will be posted on this page and take effect immediately.

Your continued use of the website or engagement with Nest Residential Management’s services constitutes acceptance of the updated Terms.


10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales for services or website use in the UK, and the appropriate laws where required for services in the Republic of Ireland.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the applicable jurisdiction.


11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Nest Residential Management
Email: info@nestresidential.uk
Address: Nest Residential Management
c/o Nest LifeStyle Group, 100 Bishopsgate, 18th & 19th Floors, London, EC2N 4AG
Telephone: 0330 174 3591